Loss Prevention Agent
Location: West Jefferson, OH, United States
Date Posted:
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OVERVIEW
As a Loss Prevention Agent at Torrid’s Distribution Center, your primary responsibility is to protect the facility, its people, and company assets. This role requires a proactive, detail-oriented individual who thrives in a fast-paced environment, maintains a high level of professionalism, and demonstrates strong investigative and communication skills.
You will play a critical role in reducing risk and supporting operational integrity through policy enforcement, surveillance, and incident response—all while embodying Torrid’s values and promoting a culture of safety and trust.
WHAT YOU’LL DO
- Monitor and protect the DC facility through proactive patrols, camera surveillance, and access control.
- Conduct thorough daily inspections of the building, including physical security checks, door integrity, and asset protection standards.
- Lead or assist in investigations related to theft, policy violations, or safety concerns, maintaining strict confidentiality and documentation practices.
- Execute accurate audits related to merchandise, shipping/receiving discrepancies, and physical inventory counts.
- Enforce bag check, visitor sign-in, and non-compliance procedures consistently and professionally.
- Maintain a strong, visible presence at DC access points, offering a professional and welcoming experience for visitors, vendors, and associates.
- Document trailers as they enter the property, including photos and logging.
- Communicate clearly and respectfully with DC leadership and associates regarding risks, findings, or incidents.
- Support and monitor adherence to all LP and safety-related protocols, escalating concerns as needed.
- Assist with the operation and maintenance of access control systems and security technologies.
- Promote a culture of integrity, accountability, and safety throughout the facility.
WHAT YOU’LL NEED
- High School Diploma or GED required, relevant certifications a plus.
- Minimum 2 years of Loss Prevention, Security, or investigative experience—preferably in a distribution, warehouse, or retail environment.
- Strong observational and critical thinking skills, with the ability to assess behavior and identify red flags.
- Proven ability to manage sensitive situations with discretion and professionalism.
- Strong written and verbal communication skills to engage confidently with all levels of leadership.
- Ability to work independently, follow protocol, and remain calm under pressure.
- Proficient in Microsoft Office and comfortable learning security and audit software systems.
WHAT YOU’LL GET
- A competitive benefits package including medical, dental, vision, 401(k) with company match, life insurance, short-term disability, paid time off, and paid company holidays.
- Additional perks include a 50% associate discount, tuition reimbursement, childcare discount program, and more.
